FORMS OF VIRTUAL ASSISTANT SERVICES

Virtual assistance services are becoming prominent among organisations. With its notable growth in the market, more businesses are compelled to integrate one or two services in their daily processes. The constantly increasing demand in flexibility and accuracy in services or products made virtual assistance services more substantial to most organisations.

Like most services offered by an outsourcing company, virtual assistance has different types which generally depends on the organisation’s objectives and tasks being laid out

Below are the lists of common types of Virtual Assistant (VA)

1. Social Media Virtual Assistant

In a survey conducted by Vertical Response, 43 per cent of small businesses spend around six hours per week on social media marketing, which is almost the equivalent of one whole workday. This is significantly important in boosting the organisation’s products or services digitally. It helps the organisation widen its reach, increase accessibility, and strengthen even virtual presence among its prospective consumers.

Social Media VA is responsible for managing social media platforms such as Facebook, Twitter, Instagram, LinkedIn, or even Youtube while the organisation focuses on its core competencies. Aside from content curation, social media VA keeps the virtual presence active, especially in terms of consumer engagement on different channels.

2. Real Estate Virtual Assistant
Most real estate tasks can be finished remotely, hence a wide variety of tasks under the industry is outsourced such as property listing, database management, and email campaign administration. These tasks are time-consuming and may be a hindrance to a real estate company’s seamless operation.

Real estate VA’s tasks are not limited to what was mentioned earlier, they are also assigned in sending out introductory messages to potential clients, following up contacts, and ensuring up-to-date files. There are some areas in the real estate industries too that outsource their labour too like Property Management VA, Strata Management VA and Real Estate Sales and Marketing VA

3. Administrative Virtual Assistant
Virtual administrative assistant does an extensive administrative task including basic human resources duties, contact list and document management, data entry, and handling calls for the client. These vital tasks which sustain the organisation’s growth can be done remotely.
Data entry refers to entering information into a database or a documentation platform. This may require transcribing audio recordings or conversations, handwritten files, and/or numeric data into a company’s system. It is a complex task that can be hefty for most organisations which mainly requires accuracy. Since organisations rely on data, it is crucial to maintain and keep the database updated and organised.
A remote data entry VA is responsible for the preparation, compilation, and sorting of data for entry. Aside from this, they are also assigned in reviewing the data which includes cross-checking to delete unnecessary files and to keep the active ones.

Administrative VAs facilitate internal activities within the organisation. These virtual assistants can be branched out into planning, organising tasks or responsibilities, delegate instructions, reiterate common goals, and set measurable outcomes in the organisation. By outsourcing VA needs, an organisation will gain coordination across all aspects of their business.

4. Bookkeeping Virtual Assistant
Bookkeeping VA records financial transactions and information of the organisation. Their task also includes payroll management, receipt verification, data compilation, check issuance, and invoice preparation. This establishes direction to organisation by generating long-term financial projections.

Having a rapidly growing market in virtual assistant services makes it more dynamic since every organisation has a specific need apart from each other. One thing is common among VAs, they truly help in making the organisation’s processes more seamless. Not to mention that it is relatively economical than an in-house staff.