The Top 7 Team Communication Tools in Business and their Advantages

Communication tools plays a big factor in the business world, especially with businesses who outsource few functions to a foreign country. There are various communication tools used for external and internal communication such as email, smartphones, web conference apps, social networking sites, and productivity platforms.

With a great demand on seamless communication in time of remote work set-up, utilising communication tools with compact functions which cater to different requirements is a necessity for every organisation.

ADVANTAGES OF COMMUNICATION TOOLS

Seamless Content Sharing

The primary function of communication tool is file sharing. With a huge number of documents to share, it would be inefficient to collect, send, store, and manage them through email. With a communication tool, team can share files for a project, or ideas with the rest of the team.

2. Reliable Messaging

One would say this can be done via email, but a reliable messaging application also covers faster and more reliable exchange of messages among the team. By using a communication tool, the organisation can create different channels for their projects or clients, or by layman’s term, a thread. The team can easily brainstorm ideas and determine which project needs an update.

3. Increased connectivity with client

A communication tool offers accessibility to all users. With its features such as monitoring progress of a project, clients are enabled to maintain connection with their goals. This greatly helps in client retention for an organisation—its efficiency brings ensures top-quality performance.

Below are the best tools to integrate in your daily processes:

1. Slack

It is a messaging application for business that brings people to connect and collaborate as a unified team. It features channels and threads which allow information dissemination easier and organising tasks in a more efficient manner.

2. Trello

Trello is a free online communication app used to manage projects in an interactive manner. It features simple task management on a board, unlimited task lists, and cards to organise projects. It also enables commenting and collaboration to strengthen the team spirit.

3. Skype

When it comes to business communication, Skype has become an invaluable tool. It has an improved array of features in messaging and video conferencing. It allows easy file-sharing through chat and screen sharing during group calls.

4. Zoom

Zoom is a cloud-based free video conferencing software. It allows you to interact with co-workers virtually and it is also widely used for social events. It has become an essential for businesses as it helps to keep in touch and continue daily workflows. The main features of zoom include one-to-one meetings, group video conferencing and screen sharing.

5. Microsoft Teams

MS Teams is one of the new communication tools that enable fast conversation between coworkers. It helps everyone in the team get the information they need and stay connected with what is happening in the workplace. Everyone who uses this tool has a site on SharePoint Online, which is Microsoft’s collaborative platform to share files and work together. It also comes with document storage and is fully integrated with Office 365.

6. Google Meet

This tool is for enterprise-grade business communication. This provides easy-to-use and reliable video conferencing. Google calendar is available within the meeting which allows checking on agenda and meeting details easier.

7. WhatsApp

WhatsApp was previously just used for personal communications, but it has now become one of the most utilised business communication tools. WhatsApp uses your phone’s cellular or Wi-Fi connection to facilitate messaging and voice calling. It is best used for small collaborative workgroups. The app features making calls, sending, receiving messages, documents, photos, and videos.

These are just few of communication tools being utilised in business. They may differ in terms of their function to an organisation but their goal is alike—to boost efficiency and knowledge sharing in the workplace and engagement with clients as well as with coworkers. Implementing these tools encourage innovation in an organisation’s daily process which would later increase productivity among the team. It is certainly beneficial for cost-cutting since these tools are compact enough to lessen the time spent doing the repetitive tasks.