About Us

FAQ

How do we pay for your service?

You can pay us through international money transfers or PayPal. The fee is billed on a Philippines Peso.

Can I choose a per hour service?

Yes. Our outsourcing service fees can be on an hourly or daily basis depending on your choice. A 30% extra fee applies for hourly or daily rate.

How much is the discount if I choose a contract? What are my advantages?

We offer 5% discount for all packages in between 1 to 3 years contracts. A 10% discount for a monthly packages with at least 4 years contracts. We may also agree for a fix amount within the contact period, meaning we will not increase our fee even our standard price increase. Whilst, NO Set-up fee for a minimum 1 year contract.

Why is your fee low?

Our operational office is outsourced overseas and so our outgoings are lower. The office in Laguna Philippines is equipped with trained and qualified staff to meet our Australian & other International clients needs. As an outcome, we can provide a HIGH quality service at very LOW competitive fees.

What do we do next?

  1. Choose and advice which of our service you are interested
  2. Arrange a meeting or conference call with Account Master Consultants 
  3. Review the proposal
  4. Agree and sign the proposal
  5. Sign the Service Level Agreement and Non-disclosure Agreement. 
  6. Choose your overseas staff or you can entrust us to select one for you.
  7. Training and parallel running
  8. Review the procedural operation and revised if required 
  9. And an ongoing review and evaluation

Are the data provided secured?

We aim to secure your data and information. We strictly implement the confidentially agreement between staff, management and foreign client. Foreign normally provide additional security measures when sending data into Account Master while we establish strict procedures and security on our office.

What happened if the assigned remote staff is on leave?

The service we shall provide will continue even the assigned staff is on sick or holiday leave. We shall advise you beforehand who will the relief person, who is also trained with same level of service as the assigned staff.

Am I locked in with contracts?

No, only on a month to month basis. However, discounts apply on a contract with a minimum of 12 months. Set up fee applies which is equals to the no of hours of initial training required times agreed hourly rate times number of elected staff (minimum of 2 staffs)

Who will be our offshore staff?

Account Master can find the potential applicants according to the required skills and qualification. You may choose from the candidate or allow Account Master to hire in your behalf.

How does it work?

Email the documents to an assigned Account Master Client Accountant. Account Master Staff will then process your data into your software or program. Please click here to see model.