In the fast-paced world of strata management, a skilled Strata Management Virtual Assistant (SMVA) can be the secret weapon that keeps your operations running smoothly. But what exactly makes a virtual assistant in this field truly effective?
Let’s dive into the essential qualities that set the best apart
- Strong Organizational Skills
An exceptional Strata Management Virtual Assistant is a master juggler, handling various crucial tasks effortlessly. They are also able to manage multiple properties, clients, and tasks at once. They could also be highly efficient in scheduling, record-keeping, and tracking deadlines for meetings, maintenance, and payments. With their systematic approach, they can tame the wildest of schedules and the most chaotic of inboxes. - Communication Wizardry
Effective Strata Management VA should be able to communicate complex information clearly and professionally, handling inquiries, complaints, and feedback smoothly. They can be the primary point of contact between strata council members, residents, vendors, and property managers. - Riding the Technology Wave
Effective Strata Management Assistants should be familiar with the updates in property management. They must be knowledgeable in virtual meeting tools (e.g., Zoom, Teams) and online collaborative tools (e.g., Google Workspace, Microsoft Office 365). SMVA should be capable of troubleshooting basic tech issues, if necessary, to support property managers and residents in virtual interactions. - Problem-Solving – where the Magic Happens
They should be resourceful in handling unexpected issues like urgent maintenance requests or resident complaints. SMVA must have a proactive mindset, quickly finding solutions for daily challenges to keep operations smooth and stress-free for clients. - Equipped with Knowledge About The Strata Industry
Effective Strata Virtual Assistant understands local strata laws and by-laws, including procedures for meetings, fee collection, maintenance, and enforcement. They must know to keep up with regulatory updates that affect strata management, ensuring compliance and proper advisement for council or board members.
An effective Strata Management Virtual Assistant can be a game-changer for streamlined operations, proactive issue resolution, and exceptional service for your properties.
At Account Master Global Solution, we take pride in providing top-tier Strata Management VAs with all the skills and qualities needed to elevate your property management experience. Let our experienced and dedicated VAs handle the details so you can focus on what matters most.
Contact AMGS today to discover how our Strata Management VAs can make a difference for you!