Philippines: Strong performance in key areas
Suitable and abundant talent
Considerable pool of generalist and specialist talent
Strong English skills, both verbal and written
Abundant and low-cost real-estate in major urban areas
Conducive business environment
Competitive incentives (e.g., income tax holiday)
Specialized programs addressing near-term issues (e.g., "near-hire" voucher program)
Local governments and national government supportive
Early strategic planning by DTI catalyzed industry
Among the lowest in labor costs
Genuine global reputation in voice with multiple signature locators
Source: Business Processing Association of the Philippines (BPAP). 2007.
Offshoring and Outsourcing Philippines: Roadmap 2010. BPAP: Manila.